Why do I need to verify my identity?
Due to Spanish legislation, we need to verify our customers. This process is known as Know Your Customer (KYC).
You’re required to do the following:
- Within 30 days of signing up, you’ll need to upload an ID, this would typically be your DNI for Spanish nationals or NIE for non-Spanish nationals, we can accept any form of valid government issued foreign ID plus a document from the Spanish authorities showing their NIE number (registration form, foreigner card etc.). During this 30-day period, you’ll be limited to depositing a maximum of €150 and withdrawals are not allowed unless your account is verified.
- If all details match, your account will be verified.
It’s that simple! Once the process is complete, you’ll be able to withdraw winnings and your account will be fully activated. You may be required to send in further documents in the future, when we do routine checks on accounts.