What is the Withdrawal Procedure?

All Withdrawal are subject to our Withdrawal procedures as follows:

  1. All withdrawals are reviewed by our internal review team and must be approved by them before any funds are dispatched. This internal review process takes a maximum of 24 hours (Monday to Friday), and it will then take some additional time for you to receive the funds according to the payment method used.
  2. Withdrawals requested within 8 hours of each other may be merged and treated as one request. This will be taken into consideration before processing the payment based on the limit of the payment method used.
  3. We reserve the right to process withdrawals back to the payment method(s) used to make your deposit, up to the total amount deposited, before other withdrawal options are enabled. The applicable payment method(s) is/are selected at our sole discretion, and may include but is not limited to credit/debit cards.