My bwin account was blocked due to an already existing account on any of the company’s Spanish partner websites (partypoker.es). What now?
Since we operate under one company license, government regulations do not permit users from opening multiple accounts within our company’s Spanish websites: bwin.es and partypoker.es.
You have the following options:
- Continue playing with bwin.es and close your partypoker.es account: follow the instructions to close your account on the relevant website. You can also contact your customer service team at partypoker.es to close your account on your behalf.
- Continue playing with partypoker.es.
If you have forgotten the password to your account on bwin.es, you can retrieve it here.