What withdrawal methods do you offer and how long will it take?

To withdraw funds successfully, you will need to use a payment method that was already used to deposit. Available payment methods for withdrawal will be showing on the wallet page. 

We offer the following withdrawal methods. You will not be charged any processing fees.

Payment Method

Type

Minimum

Completed Withdrawal time

VisaBrandMark-Blue-900x291 

Debit card/Credit card

€10*

3 – 5 Business Days**

bank transferx5

Bank Transfer

€10*

3 - 5 Business Days**

 VisaDirect 2  'Visa Fast Funds' - Debit card/Prepaid card €10*  Within 4 hours
paypal-logo 

eWallet

€10*

Within 12 hours

muchbetter-logo-vector2  

eWallet

€10*

Within 12 hours

Paysafe 1 

eWallet

€10*

Within 12 hours

* Please contact our customer services team for withdrawal requests for less than €10.

** This entirely depends on your bank’s processing times, meaning it could take up to 5 banking days to reach your account.

The timeframes listed are additional to our own internal processing times, which is a maximum of 24 hours (Monday to Friday). Furthermore, where withdrawal checks require escalation for review, this will extend processing times.