Bank Transfer Frequently Asked Questions

1. What is Bank Transfer?
2. Can I withdraw to Bank Transfer?
3. How do I withdraw using Bank Transfer?
4. How long does it take to receive the money transferred into my account?
5. Can I withdraw the same day I deposit through Bank Transfer?
6. Can I withdraw more than my initial deposit using Bank Transfer?
7. Can I use any bank account? 

1. What is Bank Transfer?

A Bank Transfer is a transfer of funds from one bank account to another locally. In most cases, you will need to login to your online banking and authorize the bank transfer or authorize your bank to initiate the transfer. 

2. Can I withdraw to Bank Transfer?

Yes, you can withdraw using Bank Transfer.

3. How do I withdraw using Bank Transfer?

1. Log in to your account.
2. Go to the cashier and select 'Withdrawal'.
3. Select Withdrawal.
4. You will now see the Bank Transfer logo, to select this withdrawal option simply click on the icon.
5. Enter or select your withdrawal amount and fill in your bank details (for the bank you want to withdraw to), then click on 'Withdrawal'.
6. If the transaction is successful, you will see the message 'Successful Withdrawal' and a unique transaction ID that you should keep for your records. 

4. How long does it take to receive the money transferred into my account?

Once approved your withdrawal will be credited to your bank account within 3-5 business days.

5. Can I withdraw the same day I deposit through Bank Transfer?

Yes, you may request a withdrawal the same day you deposit.

6. Can I withdraw more than my initial deposit using Bank Transfer?

Yes. However, please remember that all withdrawals are first approved by our internal review team. Once the withdrawal is processed it will take 3-5 business days for you to receive the funds in your bank account.

7. Can I use any bank account? 

You can only use bank accounts registered in the same country as your account.